My Cruises Customer Reviews

At My Cruises, we pride ourselves on offering the best cruise deals on the market and an unrivalled customer service experience. Our Cruise Holiday Experts will plan your voyage meticulously because we understand that it’s the little things that make the biggest difference. We leave nothing to chance. My Cruises is 100% Australian owned and run and our Holiday Experts are never far away. You can rest assured that your cruise holiday will be smooth sailing from start to finish when you book with us!

While we’re confident that our cruise packages are the best on the market, we’re constantly aiming to do even better! That’s why we gather feedback via the independent review company, Feefo, who contact customers on our behalf. My Cruises consistently receives over 97% positive results from Feefo and, in 2018, we were awarded a Gold Trusted Service award for our outstanding performance! Take a look for yourself here or scroll down to read some of our most recent customer testimonials.

Read all of our My Cruises reviews now!

Set to Cruise Hawaii! 

Great service! We thank both Aimee & Rhian for all their assistance, friendly service & time given to ensure we have the best package for our holiday needs. Looking forward to leaving for our Hawaiian cruise experience. Thank you so much. Aloha!

Peter & Margaret – Albury

A Pleasure to Deal With

Rhian is a pleasure to deal with and always follows through. She is extremely competent and knowledgeable and we enjoy working with her. We have recommended her to our friends, who now sail with us!

Rodney – Runaway Bay

Cruise Control

The consultant was very knowledgeable and provided details and inclusions of the cruise we were seeking.I would recommend this company for their knowledge and expertise.

Lynne – Sydney

Great Service as Always! 

Rhian is always very helpful and sees to our booking need with great ease. Always a pleasure doing business with her. I would thoroughly recommend using My Cruises and have passed on this to friends and family.

Nancy – Northern NSW

Great Company! 

The staff at My Cruises went above and beyond. Every telephone query I had they answered promptly and courteously. My questions weren’t an imposition to them and they made me feel important to them. The fly/cruise/stay package was great value for money. I highly recommend this company and will be using them in the future. They put together fun and exciting holiday packages!

Peta – Brisbane

Wonderful Service, Great Deals! 

Kelly couldn’t have been more helpful – she managed to secure us a great airfare and accommodation wise, managed to obtain some wonderful accommodation.

Maree – Canberra

Very Pleasant Company to Deal With 

I had the pleasure of your employee Kelly to assist me with my booking and ongoing questions. She was so lovely and polite and nothing was a bother. So far all good have a little way to go to finalise holiday hopefully all will go ahead smoothly. Thanks Kelly!

Julie – Korumburra

Great Customer Service

I was very pleased with the service I received from Roslyn. Roslyn worked with me and her manager to achieve the best rate. I was very excited to have booked the holiday and it was clear Roslyn was happy for me. Roslyn has been very helpful.

Kylie – Australia

Friendly, Helpful and Knowledgeable 

The girls I spoke to on two occasions were friendly and able to help me answer the questions I had and book my cruise without any problems. I told my friend about My Cruises and she is looking to do a cruise with them also.

Katrina – Australia

Amazing Service!

I was blown away by Aurelia B, our consultant. From the moment I made the sales enquiry to booking the holiday was short and sweet! If our holiday is half as good as her service, I will be stoked. Thank you Aurelia for everything so far.

Melissa – Brisbane

Excellent Service From Olivia! 

The package deal for our cruise in Hawaii to celebrate our 40th Wedding Anniversary is terrific value. My Cruises staff member Olivia was outstanding. She went out of her way to be helpful.

Garry – Canberra 

A Joy to Deal With! 

We have booked a cruise for next year and Olivia has been absolutely wonderful to deal with. She has made the process pleasant and answered any question we have had. Can’t compliment her enough. We look forward to next year and if Olivia is a good representation of the staff and ethos of My Cruises then we are in for a great hassle free holiday.

Deidre – NSW

Concise and Helpful Information 

Thanks to Rosilyn Young for being so helpful in assisting us to book our Hawaiian Cruise. We reside in a rural black spot for Internet usage and Rosilyn made any issues we were having, easily resolved.

Jeneice – Waubra

My Cruises Hot Deals

Keen to test out your sea legs? Traverse the ocean or meander along picturesque river banks all around the world! Our hot My Cruises deals include flights, transfers, pre or post-cruise accommodation plus unbeatable bonus value extras! Get the most out of your cruise experience with us! Take a look now or contact our Cruise Holiday Experts to find out more!