My Cruises

Cruise Information & FAQ’s

Cruising can be confusing. With so many itineraries, ships, and destinations to choose from, it’s hard to know where to start!

That’s where we come in. At My Cruises our aim is to make cruising as hassle-free as possible, from the planning and research, to getting to and from the ship, and enjoying your time at sea.

See below for some of our frequently asked questions about cruise holidays. Don’t see the answer you are looking for? Get in touch! Our cruise experts have over 30 years of experience and will be able to help you with any information and advice that you need. No question is too big or too small, we love helping our customers with anything they need, because after all, it’s the little things that make the biggest difference.

My Cruises

Frequently Asked Questions

Yes! We highly recommend taking out travel insurance to cover you for unforeseen circumstances. See our travel insurance page for more details.

Once you have confirmed your cruise we recommend organising your shore excursions as soon as you can because they can fill up quickly. Access your online check-in to view the choices and call your My Cruises consultant if you have any questions or want advice on shore tours.
Our My Cruises packages are 100% customisable so if you need to arrange onward travel, a stopover on the way home, or extra accommodation and transfers just let us know!

Depending on the cruise line you are travelling with the dress code will vary quite a bit. Some lines are traditional and have several formal nights and a stricter dress code, and some lines are more modern with a relaxed dress code. Ask your consultant if you are not sure about your cruise line.

The destination you are travelling to will also impact your packing choice. You wardrobe choices will be very different for Alaska, Mexico, or a Transatlantic crossing. Make sure to take into consideration time of year, the northern hemisphere seasons are opposite to Australia and places such as Europe can have dramatically different weather in summer and winter.

For all destinations, even tropical climates, consider taking a few warmer layers and a light rain jacket just in case! For those wanting to explore on shore days, make sure to pack comfy shoes as you can end up doing a lot of walking when discovering a new place.


Cruises come jam-packed with things to do and activities to keep you entertained, but if you are partial to a bit of ‘me’ time make sure to pack a good book, your binoculars for spotting wildlife, and a pack of cards or travel board games.

If you are travelling to a warmer climate it may be worth packing a snorkel so you don’t have to pay to rent one at each destination.


If you have any prescription medicines make sure to keep them in your hand luggage in case your baggage gets misplaced.

There are limited medical supplies in the shops on board and it can be expensive, so make sure to pack all the essentials! Some items that might be handy include sunscreen, bug spray, plasters, painkillers and seasickness medication. For top tips on avoiding getting seasick click here.

There is a doctor onboard the ship should you have any medical emergencies.

Cruise lines have different rules regarding bringing alcohol on board. Check with your My Cruises consultant about your chosen cruise ship.
Drinks packages vary between cruise lines and even cruise destinations. Some cruises have soft drinks or coffee packages that you can pre-buy. Some cruise lines have alcohol packages as well, but check that they are valid in your cruise destination before you book.

Drinks prices:

Drinks on board most cruise lines are similar prices to what we pay for on land.  Cocktails will start from roughly $9AUD per drink and can go up to $20AUD depending on which one you choose. Beers range from $6AUD upwards and spirits will range from $7.5AUD upwards depending on the spirit.  There are water stations, tea and coffee stations and normally a lemon cordial type of beverage in the buffet that are all complimentary.

Most cruise lines offer cashless cruising. You set up your account at the start of your voyage and then settle your bill at the end of the trip. Currency on board will vary between cruise lines but you can pay using a credit card.

You may need local currency when in port to purchase drinks, snacks, and souvenirs. Check with your My Cruises consultant for information.

You can book shore excursions via your cruise online check-in. 


Entertainment is free once on board! On some ships there may be extra charges for cooking classes and wine tasting events.


Unless you have a deal which includes spa treatments you will need to pay for any treatments on board.


Depending on your cruise package you may have soft drinks or alcoholic drinks included. If not you can either enquire about purchasing a drinks package or just add drinks to your cruise account and pay at the end.


Dining is free once on board! Even 24-hour room service is free on most cruise lines! However, there may be charges for some speciality dining venues.


Cruises are the ideal way to reach those remote bucket list destinations you have been dreaming of! Whether you have always wanted to visit isolated villages in Alaska, wander the white sandy beaches of Tahiti, or drink fine French wine from a remote riverside vineyard, there is a cruise holiday for you! Check out or destinations page for more details.

Cruise Destinations

Where can I go on a Cruise Holiday?

Cruising is becoming more and more popular with Australian travellers. It is by far the best way to experience multiple new destinations in one holiday.

Not only does cruising offer fantastic value for money, but it is also relaxing, entertaining and enriching. Instead of standing in airport queues, packing and unpacking your bags between hotels, and worrying about planning activities each day, let us take care of everything! At My Cruises we have done all the research for you. Our experts know the best type of cruise for new passengers, how to keep the kids entertained on a family cruise, and the best time of year to take your cruise holiday.
All you have to do is choose where to go! 

At My Cruises we only sell cruise packages to the best destinations, on the best ships, with the best cruise lines. Check out our range of dreamy cruise destinations here, or get in touch with one of our cruise experts today to find out more!



Call 1300 692 784

My Cruises are ready to create your dream cruise holiday, call today!